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Frequently Asked Questions

Residential

Yes. SOURCE has several water storage solutions depending on your project needs, which can be purchased with your Hydropanel Kit.

SOURCE Hydropanel technology makes the most important water you need – the water you put in your body. Our Hydropanel systems are designed specifically to provide water for drinking and cooking, but arrays can be sized to meet any water production volume.

To speak to a SOURCE sales representative, call +1-855-796-9283 or email at support@source.co.

This depends on how many people are living in the household and their drinking water consumption. Each panel will produce approximately 180 standard bottles (16.9 oz bottles) of water per month. We recommend at least one panel for every two people living in the home.

Any size water storage tank should be kept in a climate controlled environment.

Once any size tank is full of SOURCE water, your Hydropanel array will continue to produce water which will then be redirected to an alternative vessel or directly into another ground area.

There are general installation requirement guidelines on the purchase page. Once your order is placed, you will receive a Virtual Site Survey conducted by our Field Operations team to determine where the best location is to install your Hydropanel system.

Yes, you can order additional Hydropanel units, water storage tanks and filters for your system by logging into the website with your username and password. Click here to purchase.

Commercial & Community

To start a SOURCE Hydropanel project, please contact our team.

Standard residential installation varies by your home requirements and your location. For residential pricing and to purchase SOURCE for your home, click here.

Installation & Service

SOURCE Hydropanel installations are completed by our experienced team of installers and project developers.

We offer in-house service and work with local Certified SOURCE Installation partners to make sure your array receives immediate attention should it need servicing. To schedule service you can reach us at +1-855-796-9283 or support@source.co.

At this time, SOURCE is installed by our professional installation team or one of our certified partners.

At this time, SOURCE is not configured for boat or RV installation.

Technology

Your water quality is our top priority.

An integrated air filter keeps particulates and debris from entering the system. Water vapor from the air is extracted via a hygroscopic material having a strong affinity to water vapor relative to other gaseous compounds which are exhausted from the system. Using only sunlight, the Hydropanel conversion process raises the dew point to drive condensation of water.

Water stored in your reservoir is protected by an integrated sterilization system, keeping the environment inside the reservoir clean and your water’s quality pristine.

The SOURCE Hydropanel system is designed to produce and maintain drinking water of the highest quality meeting or exceeding water quality standards outlined in the Safe Drinking Water Act and local standards at SOURCE installations worldwide.

SOURCE Hydropanel systems are recommended for locations without a prolonged freeze. When temperatures reach freezing, the system enters hibernation mode and does not produce water or deliver water to the reservoir during that time. Water production and delivery resume when the temperature rises above freezing.

Since Hydropanel systems are a solar-powered technology, SOURCE requires exposure to sunlight to make water. Hydropanel array installations in severely cloudy areas may experience lower-than-average production. We encourage customers in these areas to include additional Hydropanel units in your array to meet your water needs.

SOURCE produces water in a wide range of climates. The array at our headquarters in Arizona makes water year-long despite low relative humidity in a dry area.

A single Hydropanel unit is 8ft long x 4ft wide x 8.5in tall. The overall height of the unit will depend on your latitude location.

Each SOURCE Hydropanel weighs 340 lbs (dry weight). For rooftop commercial installations, SOURCE installers ensure that Hydropanels are mounted to the roof in a manner that properly supports your array. At this time, ground mounting is recommended for residential installations.

SOURCE has a two step water production process that keeps any pollution in the air from getting into your water. First, the built-in air filter keeps particulates and other debris from finding their way into the Hydropanel. Second, because our patented material only attracts water molecules, the water produced is pure – similar to distilled – leaving anything else in the air behind.

SOURCE Hydropanel lifespan depends on the weather conditions at the installation location and simple maintenance.

  • SOURCE Hydropanel systems are low maintenance.  Like any standard appliance, periodic filter and cartridge changes are required based on use.
  • It is recommended to change the air filters located on the Hydropanel units once per year. The Hydropanel system air filters, carbon block, and mineralization cartridges near the dispenser should be changed once a year.
  • You can call +1-855-796-9283 or contact support@source.co to schedule a maintenance visit by the SOURCE team or certified partner.

SOURCE Hydropanels can connect to any dispenser that supports 80 psi including:
– Countertop hot/cold dispensers
– A designated tap
– Your refrigerator
– Wall-mounted bottle fillers
– Free-standing dispenser

SOURCE is an off-grid, solar powered solution that can operate in nearly any climate around the world without connecting to external power. Atmospheric water generators require great amounts of electricity to create water and only operate in high humidity, rendering them costly and often ineffective.

No! In fact, our scientists have calculated it would take at least 70,000 Hydropanel units per person on Earth to begin to make an impact.

SOURCE meets or exceeds water quality standards outlined in the Safe Drinking Water Act and local standards at SOURCE installations worldwide.

Company

We are always looking for innovative leaders to join our team. If you’re passionate about bringing water to every person in every place, please email contact@source.co with your cover letter and resume and the area of work you’d be interested in on the subject line. We’ll be sure to pass along to the appropriate SOURCE party. You can also head to our About page for a list of open opportunities.

At this time, SOURCE is not looking for investors.

Complete this form to learn more about partnerships.